These terms govern your use of the Krikiya platform. Please read them carefully before registering an account or making any deposits. By using Krikiya, you agree to everything set out here.
Welcome to Krikiya. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the player", "you") and Krikiya ("the platform", "we", "us"). They apply to all use of the Krikiya website, mobile platform, and any associated services. Before you register an account, make a deposit, or play any game on Krikiya, you must read and understand these Terms in full. If you do not agree with any part of these Terms, you should not use the Krikiya platform.
Krikiya is designed specifically for players in Bangladesh. All transactions are conducted in Bangladeshi Taka (BDT) through local mobile financial services including bKash, Nagad, and Rocket. These Terms reflect the way the Krikiya platform operates and the standards we hold ourselves and our players to.
By accessing the Krikiya platform — whether through a browser, the Krikiya app, or any other means — you confirm that you have read, understood, and agreed to these Terms and Conditions in their entirety. This agreement takes effect from the moment you first access the platform, regardless of whether you have completed registration.
If you register an account on Krikiya, you are confirming your acceptance of these Terms again at the point of registration. Continued use of the platform after any updates to these Terms constitutes acceptance of the revised version.
These Terms apply to all players on the Krikiya platform regardless of how they access it. Using the platform on a mobile browser, the Krikiya app, or any other interface does not change the applicability of these Terms.
To use the Krikiya platform, you must meet all of the following eligibility requirements:
Krikiya reserves the right to request proof of age or identity at any time. If a player is found to be under 18, their account will be immediately closed and any funds held in the account will be handled in accordance with applicable regulations.
Each player is permitted to hold one Krikiya account only. Creating multiple accounts — whether under the same name, the same mobile number, or different details — is a violation of these Terms and will result in the closure of all associated accounts.
When registering, you must provide accurate and complete information. This includes your mobile number, which will be used for account verification and payment processing. You are responsible for keeping your account details up to date. If your registered mobile number changes, you must update your account information promptly.
Krikiya enforces a strict one-account policy. If you have lost access to your account, contact support to recover it. Do not create a new account — doing so will result in both accounts being suspended and any balances being forfeited.
Krikiya processes all deposits and withdrawals in Bangladeshi Taka (BDT) through bKash, Nagad, and Rocket. No currency conversion is required or applied. The amount you deposit is the amount credited to your Krikiya wallet.
Deposits are credited to your wallet instantly upon confirmation of the transfer from your mobile financial service. Krikiya does not impose processing delays on deposits under normal circumstances.
Withdrawals are processed to the same payment method used for your most recent deposit. This is a security measure to prevent funds from being redirected to unverified accounts. Standard withdrawal requests are processed within minutes. During periods of high volume, processing may take slightly longer.
Krikiya offers bonuses, promotions, and voucher codes from time to time. Each promotion has its own specific terms, including minimum deposit requirements, eligible games, wagering requirements, and expiry dates. These specific terms are published alongside each promotion and form part of these overall Terms.
General rules that apply to all Krikiya bonuses unless stated otherwise:
Krikiya monitors bonus usage patterns. Any account found to be exploiting bonus structures — including through coordinated play, arbitrage strategies, or the use of multiple accounts — will have bonuses voided and may be permanently suspended.
All games available on the Krikiya platform use certified random number generation (RNG) systems. Game outcomes are determined entirely by chance and cannot be predicted, manipulated, or influenced by the player or by Krikiya. The return-to-player (RTP) percentages for each game are set by the game provider and are not adjusted by Krikiya.
Players are expected to use the platform in good faith. The following constitute violations of fair use:
Krikiya reserves the right to void any game round or transaction that is found to have been affected by a technical error, regardless of the displayed outcome. In such cases, the affected stake will be returned to the player's wallet.
Krikiya is committed to providing a gaming environment that supports player wellbeing. The platform provides a range of tools to help players manage their gaming activity, including deposit limits, session time reminders, and self-exclusion options. These tools are available in your account settings at any time.
If you feel that your gaming is becoming a problem, we encourage you to use these tools or contact Krikiya support for assistance. Self-exclusion requests are processed promptly and result in immediate restriction of access to your account for the period you specify.
For more detailed information on Krikiya's responsible gaming policies and available support resources, please visit the Responsible Gaming page.
The following actions are strictly prohibited on the Krikiya platform. Engaging in any of these activities will result in immediate account suspension and may result in permanent closure and forfeiture of funds:
If you become aware of any activity on the Krikiya platform that you believe violates these Terms or applicable law, please report it to our support team. All reports are treated confidentially.
Krikiya reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:
Where an account is suspended pending investigation, Krikiya will communicate the reason for suspension to the account holder where it is legally permissible to do so. If the investigation concludes that no violation occurred, the account will be reinstated and any withheld funds returned.
Players may also request voluntary account closure at any time by contacting Krikiya support. Any remaining balance in a voluntarily closed account will be returned to the player's registered payment method, subject to standard verification procedures.
Krikiya provides the platform on an "as available" basis. While we make every effort to ensure the platform is accessible and functioning correctly at all times, we cannot guarantee uninterrupted service. Scheduled maintenance, technical issues, or circumstances beyond our control may result in temporary unavailability.
To the maximum extent permitted by applicable law, Krikiya's liability to any player is limited to the amount of funds held in that player's account at the time the claim arises. Krikiya is not liable for:
Krikiya collects and processes personal data in accordance with its Privacy Policy. By using the platform, you consent to the collection and use of your data as described in that policy. The Privacy Policy covers what data is collected, how it is used, how it is stored, and your rights in relation to your personal data.
Krikiya does not sell personal data to third parties. Data is shared only where necessary for the operation of the platform — for example, with payment processors to facilitate transactions — or where required by law.
For full details, please review the Privacy Policy.
Krikiya may update these Terms and Conditions from time to time. When material changes are made, we will notify registered players via the contact details associated with their account. The updated Terms will also be published on this page with a revised "last updated" date.
Continued use of the Krikiya platform after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.
If you have any questions about these Terms and Conditions, or if you need to raise a concern related to your account or a transaction, please contact the Krikiya support team. Support is available 24 hours a day, 7 days a week.
You can reach us at: [email protected]
For questions specifically related to responsible gaming tools or self-exclusion, please visit the Responsible Gaming page for dedicated guidance and resources.
Our terms exist to protect you — here's what that looks like in practice.
Krikiya's one-account policy protects every player from fraud and ensures that bonuses and promotions are distributed fairly across the community.
All deposits and withdrawals are in Bangladeshi Taka. Krikiya does not charge transaction fees, and the amount you deposit is exactly what lands in your wallet.
Every game on Krikiya uses a certified RNG system. Outcomes are genuinely random — the platform has no ability to influence individual game results in any direction.
Deposit limits, session reminders, and self-exclusion are built into every Krikiya account — accessible in settings at any time, with no waiting period to activate.
Every Krikiya promotion publishes its wagering requirements, eligible games, and expiry dates upfront. No surprises when it comes time to withdraw your bonus winnings.
Have a question about these terms or your account? Krikiya support is available around the clock and responds quickly — no automated replies, no long wait times.